Rules

TERMS AND CONDITIONS

TERMS AND CONDITIONS «slotscitycasinoonline.com»

These terms and conditions are governed solely by the laws of Curacao exclusively.

You cannot transfer, sell, or pledge Your Account to another person. This prohibition includes the transfer of any assets of value of any kind, including but not limited to ownership of accounts, winnings, deposits, bets, rights and/or claims in connection with these assets, legal, commercial or otherwise. The prohibition on said transfers is not limited and also includes, however, to the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation and/or gifting in cooperation with a fiduciary or any other third party, company, natural or legal individual, foundation and/or association in any way shape or form.

The list of the restricted countries are: Australia, Aruba, Bonaire, Curacao, France, The Netherlands, Saba, Statia, St. Maarten, Singapore, Spain, the United Kingdom, the USA and any other jurisdiction that the Central Government of Curacao deems online gambling illegal. This includes all of the named Nations’ Territories and Possessions. These terms and conditions govern the relationship between you (hereinafter referred to as the “User”) and SHARKSCODE B.V., acting under the laws of Curaçao, License no. 8048/JAZ2020-073 issued by the Antillephone N.V. as of December 23, 2020, according to the Master Gaming License no. 8048/JAZ2020.

Contact Information: The information on the site is provided by SHARKSCODE B.V., acting under the laws of Curaçao, License no. 8048/JAZ2020-073 issued by the Antillephone N.V. as of December 23, 2020, according to the Master Gaming License no. 8048/JAZ2020, which is the license holder.

Email address for contacting in case of problems with card payments:
[email protected]

These terms and conditions govern all materials, resources and services offered by the Provider within the Site, in the event that there are no special and / or additional conditions. The means of using the services provided, including personal computers, mobile devices and / or other types of software and / or equipment, do not have any influence on the scope of these terms and conditions.

The Provider reserves the right to change these terms and conditions at any time. Using any of the links, games and materials of the Site, as well as participating in any of the Tournaments, the User confirms that he is fully familiar with these terms and conditions, consumer privacy policy and KYC procedure that govern the relationship between the User and the Provider within the Site.

The user unconditionally agrees with the terms and conditions, as well as the privacy policy of consumer data and the KYC procedure, and fully accepts them. The moment of full acceptance of the terms and conditions, as well as the privacy policy of consumer data and full confirmation of the Client’s acceptance of the KYC procedure, is the moment of registration of the User on the Site. From the aforementioned moment, the agreement between the Provider and the User of the Site is considered concluded by accepting a public offer by the User on the conditions specified in the terms of use, consumer privacy policy and KYC procedure (hereinafter collectively referred to as the “Agreement”).
Terms and Conditions, Consumer Privacy Policy and KYC Procedure are integral parts of the Agreement. From the aforementioned point onwards, the User undertakes to fully comply with the Terms and Conditions, as well as the provisions of the Consumer Data Privacy Policy and KYC procedure. USER REGISTRATION ON THE SITE IS A CONFIRMATION BY THE USER OF ITS FULL, NONTALKING AND NON-BREAKING AGREEMENT. ALSO ACCEPT THESE TERMS AND CONDITIONS, the user acknowledges that he has attained sufficient age to review the agreements with Providers REGARDING ACCEPTANCE AND COMPLIANCE WITH THE TERMS AND CONDITIONS IN THE COUNTRY IN WHICH THE USER IS OR residence / citizenship of the country by the user or that the user received permission from their PARENT OR GUARDIAN FOR HIS PERMISSION agreements with Providers subject to the conditions, under current legislation, sufficient age can vary in different countries, but users ACCEPT THESE TERMS AND CONDITIONS, admits that his age is not younger than nineteen (19) years. THE USER IS RESPONSIBLE FOR THAT THE USER IS AUTHORIZED TO ENTRY INTO THE AGREEMENT. THE USER IS ALSO PERSONALLY RESPONSIBLE FOR THAT HE DOES NOT BREAK THE APPLICABLE LAW BY USING THE GAMES PROVIDED BY THE SITE. The Services are not provided to Users located in the Australia, Aruba, Bonaire, Curacao, France, The Netherlands, Saba, Statia, St. Maarten, Singapore, Spain, the United Kingdom, the USA, as well as in territories with an undefined legal status (hereinafter “Excluded Territories”). The user cannot accept these terms and conditions if: a. The User does not have the right to use the Site and its Games and / or Services in the event that it is prohibited by law in the country in which the User is located or resides / country of his citizenship; b. The user has not reached the age of majority to conclude an Agreement with the Provider. c. The user is located in an Excluded Territory. Please note that from time to time the Provider will need to change these Terms and Conditions, the Consumer Data Privacy Policy and the KYC procedure, in order to (the following points and not only): a. Reflect changes in the Law; b. Reflect changes in the service sector; c. Reflect changes in the method of obtaining, using and storing the User’s personal data. The latest versions of the terms of use, user privacy policy and KYC procedures are always available in the legal information section of the Site. The Provider is not obliged to notify Users of changes made to the terms and conditions, consumer privacy policy and KYC procedure and strongly recommends that users check for updates themselves each time before visiting the Site or before using games and / or services of the Site. In addition, the Provider strongly encourages users to print copies of the terms and conditions, consumer privacy policy and KYC procedures for user information.

1. DEFINITIONS USED IN THESE TERMS AND CONDITIONS

1.1. User – an individual with sufficient legal capacity to conclude the Agreement, duly authorized (registered) on the Site, who is granted the right to use the Site Games in accordance with the Terms of Use, Consumer Data Privacy Policy and the KYC procedure. If a fictitious user is registered as a User of the Site, in order to comply with the Terms, the User will be the person who actually uses the Game account of this fictitious person to access the Games of this Site.
1.2. Game – a multimedia product of the Provider posted on the Site, which is an independent copyright object serving for the organization of Gameplay, and is also a computer program that includes game resources, add-ons, updates to the Game and databases.
1.3. A tournament is an online or physical gaming competition that takes place in front of an audience and often involves prize money. The tournament can be part of a large gathering, or the competition can be entirely part of a game event.
1.4. Legislation – the legislation of the Republic of Curacao, as well as the legislation of the User’s state or the state in which the User is located or resides, as the case may be.
1.5. Content – texts, audio and video files, graphics, animation, images and other information created for the Games and their filling.
1.6. Game account – an account is created through registration on the Site, which allows the User to place bets and place money, and also allows the Provider to identify (admit) each User.
1.7. Game rules – provisions according to which the user participates in the game process. 1.9. Tournament Rules – the provisions according to which the user participates in the tournament.
1.8. Site – the Provider’s Licensed website https://slotscitycasinoonline.com.
1.9. Services – any other services that may be provided by the Provider to the User through the Site, the use of games, participation in tournaments, including, but not limited to, the support service.
1.10. Game Resources – all servers, software, portal, databases that are associated with this site and its games / tournaments.

2. PREVENTION OF EPILEPSY

2.1. Some people are susceptible to epileptic seizures or loss of consciousness when exposed to certain flashing lights or light patterns in their daily life. Such people are susceptible to seizure when watching television pictures or playing certain video games. This can happen even if the person has no history of epilepsy or has never had an epileptic seizure. If the User or anyone in his family has ever had symptoms associated with epilepsy (convulsions or loss of consciousness) when exposed to flashing lights, the User should consult a doctor regarding access to any of the Games on this Site before using any Games. yourself.

2.2. The Provider encourages Users to monitor their use of the games on this site. If the User has one of the following symptoms: dizziness, blurred vision, eye or muscle cramps, loss of consciousness, disorientation, any involuntary movement or convulsions during the game process, the User must immediately stop using the game and visit a doctor.

2.3. Some people may experience discomfort (such as motion sickness symptoms, dizziness, or eye strain) while playing the Game. If the user experiences such discomfort, they should stop playing and allow himself to rest until he calms down, and also see a doctor if the discomfort continues.

2.4. Precautions when using the Games of the Site:

2.4.1. Do not stand too close to the screen, keep your distance;

2.4.2. The gameplay is preferably carried out on a small screen;

2.4.3. Refrain from playing if you are tired or lack of sleep;

2.4.4. Make sure the room you are playing in is well lit;

2.4.5. Rest at least 10 to 15 minutes per hour while playing.

3. RULES OF THE GAME

3.1. The rules of the game for each of the Games presented on the Site are available directly in the section of each of the games.
3.2. Access to the game. The Provider grants the User the right to use the Games of the Site, in accordance with the conditions, in the territory specified in the Terms and Conditions, as well as in the provisions of the Consumer Data Privacy Policy and the KYC Procedure.
3.3. How to use the game. The user has the right to use the Demo version of the game for free, but without the opportunity to profit from this. To be able to make a profit, the User must deposit into his account the minimum amount of money established in certain Rules of the Games.
3.4. The role of the Provider. The operation and maintenance of the Games on the site is carried out exclusively by the Provider or its authorized representatives.
3.5. Territory. The Provider has the right to determine the territory in which he operates the Site and provides Users with access to the use of the Games and Site Services.
3.6. Updates. From time to time, the Provider may provide new updates and versions of the Games of the Site, the content of which is set at the discretion of the Provider.

4. TOURNAMENT RULES

4.1. Tournament rules for each of the specific Tournaments (including, but not limited to, mechanics, organization, conditions of participation, tournament prize fund) are determined directly in the information about each Tournament in the “Tournaments” section of the Site.


5. RESPONSIBLE GAMING CONDUCT

5.1. At the user’s request, the Provider may suspend the account for an unlimited period, but not less than 15 days, and during this period access to the account will not be provided.
5.2. The user can close his account at any time in accordance with the Provider’s Responsible Gaming Self-Exclusion Policy. To do this, the User must contact the Provider’s support team via [email protected] and indicate his username (nickname) or email address used to register the account he wants to close.
5.3. After the expiration of the self-exclusion period, the User may ask to restore access to the closed account. To do this, the User must contact the Provider’s support service via [email protected] and provide information about the account that the User wants to activate.
5.4. All requests for account reactivation are verified by the Provider Operator. Accounts that have been closed in accordance with the Provider’s self-exclusion policy will not be suspended for any reason until the self-determination expires.
5.5. If the User has asked the Provider to erase his account, it cannot be reactivated under any circumstances.
5.6. Provider will make every reasonable effort to enforce the Provider’s self-exclusion policy for Responsible Gaming. However, the User agrees that the Provider does not bear any responsibility if the User continues to deposit money into his game account and play using additional, previously unregistered accounts or if the User opens a new account with the same registration information, even if it has been filled in. in the registration form in another way.
5.7. The user loses the right to all future games, bonus funds and data entered in any promotions. The Provider will not be able to restore them if the user account is reactivated at the end of the self-exclusion period.
5.8. All balances on the user’s account, with the exception of active bonuses, will be transferred to the user’s bank card, to the user’s bank account or to the user’s account in any payment system at the sole discretion of the Provider.
5.9. The Provider wants your gaming behavior to be responsible. Never play online games for an amount of money that you cannot afford to lose, and keep in mind that gambling is not a way to make money. Gambling can be morbidly addictive if not used in moderation. If you feel that you need to limit your gambling behavior in such games, set limits or seek professional help.


6. USER’S GAME ACCOUNT

6.1. Registration and opening of a game account is carried out on the website slotscitycasinoonline.com.
6.1.1. In order to participate in the game of the Site for real money, the User must register and make a deposit to his Game Account (“My Account”).
6.1.2. The Site has the right to appoint payment system Providers who will act, receive funds and make payments on behalf of the Site.
6.1.3. The user can have only one game account on the Site. If the User tries to open more than one Gaming Account on the Site, the Provider reserves the right to block or close any of the user accounts or all user accounts. The Provider has the right to leave one game account at its discretion.
6.1.4. If the User notices that he has more than one Game account on the Site under different names, the User must immediately notify the Provider about this at [email protected]
6.1.5. A request to open a game account on the Site is made by filling out the registration form and sending it to the site. The Provider reserves the right to refuse to open a gaming account.
6.1.6. The user must enter all the required information in the registration form, namely, to confirm his identity, indicate his e-mail address, nickname, create a unique password to enter the system and select a currency. All information entered must be genuine and valid. The User is fully responsible for the accuracy, completeness and veracity of the information provided by the User, and thus confirms and assures the Provider that the information provided by the User is true, genuine and correct. The User is informed that the Provider conducts a verification procedure for players placing deposits, both independently and with the participation of third parties, and if the User provides false or misleading information, the User account may be blocked or closed on the Site.
6.1.7. As part of the registration process, the User must choose a pseudonym and password with which he will access the site. It is the user’s sole responsibility to ensure the security of the login information. The user should not disclose his login details to anyone. The Provider is not responsible for any erroneous or misuse of a user account on the Site by third parties as a result of the user’s disclosure of their login details, intentionally or accidentally, actively or passively for any third party.
6.1.8. The username and password for the game account are for the personal use of the User and should always be kept confidential. The User’s account is intended solely for his personal use, therefore, in the event that the User has provided the Provider with all the requested information, and it is genuine, the Provider has the right to assume that all payments and gaming operations are performed through the User. The Provider is not responsible for access to the User’s account by a third party, and the Provider is under no circumstances liable for any damage incurred by the User as a result of unauthorized use of the User’s password by another person, as well as for unauthorized access to the User’s account. All transactions under which the username and password of the user were entered, regardless of whether it was done with the user’s consent or not, will be considered valid. The user must regularly change his password and must not disclose it to third parties. The user can change his password at any time in the “My Account” section on this Site. The Provider never asks users for their passwords. There is no need to write any personal details in the password, such as names, dates of birth, phone numbers and other familiar words. This will help prevent unauthorized access to your user account. The user’s sole responsibility is to ensure the confidentiality of his username (nickname) and password, the User is responsible for all cases of unauthorized and illegal use of his data. The Provider strongly recommends disabling the password storage function in the browser in advance to ensure the stable operation of a reliable anti-virus, anti-spyware and firewall program on the user’s computer. If the User is not using his computer, the User must log out and close it. The user should also refrain from using his account in with public WIFI in internet cafes, libraries and other public places where there is a public WIFI internet access. In case of loss or unauthorized use of the user’s password, the User must inform the Provider about it. The User must also immediately contact the Provider if the User believes that the minor had access to the User’s account.
6.1.9. Loss of the password and subsequent refusal to participate in any of the games / tournaments on the site is not a basis for refunding any compensation.
6.2. Funds are distributed to the user account on the site.
6.2.1. The User can participate in any game, but if the User does not have enough funds on the Game account of the Site, the Provider does not provide credits to participate in the Games.
6.2.2. The User guarantees that the funds that he deposits into his Game Account do not have criminal and / or illegal and / or unauthorized occurrence.
6.2.3. The Provider does not provide any credits for using the services.
6.2.4. The user acknowledges and agrees that his gaming account is not a bank account and therefore insurance, guarantees, replenishment or any other protection against deposit insurance or bank insurance, as well as any similar insurance systems, will not be available. No interest is charged on the funds in the gaming account.
6.3. Payments are made in accordance with the winnings.
6.3.1. After the final determination of the results of the game in which the User participated, or confirmation by the Provider of the corresponding result and the settlement of market rates, all winnings are transferred for further use to the account of the User’s Game account on the Site.
6.3.2. If the Provider mistakenly credits a user account on the Site with winnings or bonuses that do not belong to the User, the credited amount will remain the property of the Provider and will be withdrawn from the user account on the Site. If, before the Provider learns of the error, the User withdraws funds that do not belong to the User, the erroneously transferred amount will be considered the User’s debt to the Provider. In the event of an incorrect deposit, the User must immediately notify the Provider at [email protected]
6.3.3. Provider conducts additional verification procedures for any payment in excess of the equivalent of US $ 1,000 (one thousand US dollars) and also reserves the right to conduct such verification procedures for small payments.
6.4. Funds are withdrawn from the gaming account.
6.4.1. The user can withdraw any amount less than or equal to the amount of the available balance on the user’s game account on the Site by sending a notification to the Provider about the withdrawal of funds from his Game account.
6.4.2. The withdrawal of the User’s winnings is made directly to the User’s bank account. Typically, it takes a maximum of one business day (24 hours) for the Provider’s Payments Department to process a user’s withdrawal and confirm it. After processing, it will take from 1 hour to 2-3 working days for the money to be credited to the User’s bank account, depending on the payment system, country or bank of the User. The minimum withdrawal amount is $ 5.00 ($ five).
6.4.3. The withdrawal notification must be sent through the Site, the “Withdrawal” menu. The Provider does not accept requests for withdrawals by phone or email. The Provider’s employees are prohibited from violating this rule. 6.4.4. There are no maximum withdrawal limits required. But additional requests for documents may be required to withdraw large amounts.
6.4.4. The Provider offers a wide range of ways to withdraw money. Depending on the method chosen, the withdrawal of funds may be accompanied by a charge. In addition, the user’s bank may charge additional fees for services. The size of the commission may change periodically.
6.4.5. The Provider returns funds to the User in the same way that was previously selected for their placement.
6.4.6. If the requested amount exceeds $ 1,000 (one thousand US dollars), as well as on any initiative on the part of the Provider, the Provider must complete the identification procedure performed by the User who sends a copy or digital photo of the document confirming the user’s identity (photo page), for example, passport or ID card to the Provider. If the User has funded his account using a credit card, the User must also send a copy of the front and back of this card. The first six and last four digits of the card must be visible in the card number (if the User has a number with an embossed card, the User must pay attention to the fact that the numbers on the back of the card are covered in the same way as on the front panel), CVV2 code must be painted).
6.4.7. In most cases, the Provider has a no-fee policy for how funds are deposited in loyal customer support. However, users are not allowed to deposit and withdraw funds from the system if they use it as an intermediate object for transferring money. The cases of such Users will be dealt with on a case-by-case basis and they must pay a fee for underpayment. This policy is subject to change in the future.
6.4.8. Each individual withdrawal request, if it is not burdened with primary or additional identification information, maintaining funds or a history of checking winnings, can be processed up to 14 (fourteen) business days, however, the Provider will do everything possible to process the requests as quickly as possible.
6.4.9. The Provider has the right to set its limits on the minimum and maximum amount of deposit and withdrawal of funds for a transaction and change them at any time at its sole discretion and without prior notice, but with an announcement of details on the Site within 14 (fourteen) business days from the date of entry into force of new conditions.
6.4.10. The company reserves the right in some cases, in accordance with the requirements regarding the prevention of money laundering, to block the withdrawal of player’s funds until the turnover of such a player’s bets exceeds the deposit of such a player at least 3 times.
6.5. Account closure is carried out on the website.
6.5.1. The User can close his account at any time, and the Provider will return all funds from the User’s account on the Site, minus the corresponding fees for withdrawing funds to the User.
6.5.2. The refund method is at the discretion of the Provider.
6.5.3. The Provider reserves the right to close the User’s account on the Site and return the User’s available balance from his Game Account, minus the applicable withdrawal fees at the sole discretion of the Provider and without any obligation to provide a reason or prior notice if these obligations violate a trade secret or may damage the Provider.
6.5.4. Provider reserves the right to withhold and remove bonuses granted to him if they are not used within 6 (six) months from the date of award.
6.5.5. Game accounts are classified as “sleeping” and “inactive”.
6.5.6. An “inactive” game account is an account that has not been accessed for 12 (twelve) months and has a real cash balance. The Provider will contact the user if the user account is inactive. If the Provider is unable to contact the User within 12 (twelve) months from the moment of his last login, the Provider will charge an administrative fee for maintaining the user account in the amount of $ 5 (five US dollars) per month and will make the necessary efforts to contact the user. If the user account becomes dormant and the Provider is unable to contact the user, the Provider will close the user account and withdraw the balance from the game account in accordance with applicable law.
6.5.7. A “dormant” game account is an account that has not been accessed for thirty (30) months and has a real cash balance. If within thirty (30) months no transactions have been registered on the user account on the site, the user account will be considered “dormant”. The Provider will make every effort to return the account balance to the User. By default, this balance will be debited from the user’s account. A similar procedure applies to locked out accounts.
6.5.8. After the user account is closed, the obligations of the previous agreement will continue to be binding.
6.6. Additional terms.
6.6.1. Access to the site may be a crime on the part of persons under the legal age to use the Site. If the Provider is unable to confirm that the User is of the appropriate legal age, the Provider may suspend the user account until the Provider can confirm that the User has reached the appropriate age. If, as a result, it was proved that the age of the User did not meet the criteria when he made any gambling or gaming transactions in our organization, then: The user’s game account will be closed; All transactions made while the User was a minor will be canceled and all related funds deposited by the User will be returned by the payment method used for depositing such funds as soon as possible; Any contributions made while the User was a minor will be returned to the User; any winnings that the Provider accrued during the time when the User was a minor will be lost, and the User will be obliged, upon request, to return to us any funds that were withdrawn from his account.
6.6.2. The user has no right to: 1) transfer to third parties (including family members) the ability to access any of the games on the site using a user account; 2) simultaneously use several game accounts managed by one user to use any of the games on the site; 3) use another user’s account; 4) dispose of or otherwise transfer your Game Account or purchase another user’s account, including by exchanging or receiving it as a gift; 5) use other contact information of the user for mass newsletter (so-called spam). If the User provides access to his Game account to third parties, the User bears full personal responsibility for all actions committed by these third parties through the user account. Along with this, the User is fully responsible for protecting his account from third parties. Under no circumstances should the User disclose his personal account password to third parties.
6.6.3. Please note that the Provider’s representatives, including customer support, will never ask the User for his password for the game account on the Site. a. The User is obliged to immediately inform the Provider: b. Any unauthorized use of his Gaming Account; b. Any hacking tools used in relation to the Site, game resources or other Services of the Provider.

7. USER RIGHTS:

7.1. Use the Demo version of the basic software capabilities of the Games of the Site to manage the elements of the game for free, but not for real money and without the possibility of making any profit.
7.2. Take part in the Games for real money by depositing money into the user’s game account in the amount and with the help of the funds provided for in the Agreement and in the Rules of a particular Game.
7.3. Participate in tournaments in accordance with the Tournament Rules, defined directly in the information about each specific Tournament in the “Tournaments” section of the Site.
7.4. Take part in the Games on a personal smartphone, tablet or personal computer (PC), as well as on another device with the required technical characteristics or in any other acceptable way to participate in the game.
7.5. Place funds in User`s gaming account in order to play any Game for money / participate in any tournament on the Site.
7.6. Receive winnings in any game / tournament and withdraw it in accordance with the rules, conditions specified in the Agreement, as well as certain Game Rules / Tournament Rules.
7.7. To address inquiries to the Provider, the User should send a message to the email address [email protected] At the same time, in case of contacting the Provider in any other way, the Provider has the right not to respond to the request of such a User. The user has the right to send inquiries regarding:
7.7.1. Clarification of Game Rules, Tournament Rules or Terms and Conditions, Consumer Privacy Policy and KYC Procedure;
7.7.2. Sanctioning another User for the Game Rules, Tournament Rules or Terms and Conditions, Consumer Privacy Policy and KYC violation. When sending such a request, the User must also indicate the date and reason for the application of such sanctions to him;
7.7.3. Tournaments, organization, compliance with the conditions of participation, prize funds, prize drawings, contests and promotions conducted by the Provider on the Site;
7.7.4. Any errors when working on the site (technical problems, functional failures in the game, malfunctions in the game, etc.), if such a malfunction does not depend on it: user actions, hardware features and software used by the User, the quality of the Internet connection, as well as other facts for which the Provider is not responsible.

8. OBLIGATIONS OF THE USER:

8.1. Before taking any action to use the Site, you must make sure that everything is carried out in accordance with the legislation of the state of residence / citizenship of the User or in accordance with the legislation of another state, depending on the circumstances, the User has reached the age that gives him the right to conclude this Agreement.
8.2. Subject to these Terms and Conditions, Consumer Privacy Policy and KYC Procedure. If the User disagrees with the above documents, the User is obliged to terminate his participation in the Games, Tournament or Launching and / or continuing to participate in the Games is considered complete and unconditional acceptance by the User of these Terms, Consumer Data Policy and KYC.
8.3. Not to violate the permissible norms in relation to the Provider, as well as the intellectual property rights of third parties to the Games / Game resources and Game elements of the Site. In particular, the User does not have the right to copy, transmit, distribute, publish or otherwise distribute or reproduce materials (text, image, audio or video) that are part of the game resources, without the prior written consent of the Provider.
8.4. Comply with the Provider’s instructions received individually or delivered to a group of users in a game, tournament by any means. The Provider has the right to suspend, restrict or terminate the User’s access to the game, tournament and (or) additional functions due to non-compliance with these instructions.
8.5. Compensate the Provider, other users of the Game, Tournament and (or) other third parties for any losses incurred by them in connection with the actions of the User, including in connection with the violation of this Agreement, the rights to intellectual property or other rights of these persons.
8.6. To notify the Provider about any defects in the site, tournament that become known to him. A defect in a game / tournament is especially typical for a game / tournament that was not provided by the developers and does not correspond to the normal functioning and logic of the game / tournament (for example, a game / tournament error, changes in the characteristics of objects or elements in the game / tournament, which was not provided for by the idea and logic of the game / tournament).
8.7. Notify the Provider about cases of violation of these Terms of Use by other Users who become aware of it.
8.8. In due course, review the current version of these Terms, the Consumer Privacy Policy and the KYC Procedure, as well as any supplements that form an integral part of the Agreement.


9. THE USER IS PROHIBITED:

9.1. Study the source code of any of the games on the site / tournaments, as well as make changes or additions, as well as create derivative works based on this.
9.2. Study the source code of any of the games of the site / tournaments on the site, decompile, disassemble, modify the game / tournament and create derivative works based on any games / tournaments or parts thereof, unless such actions are committed with written consent Provider.
9.3. Use a different user account to access any games on the site / tournaments.
9.4. Transfer account credentials to third parties (including in order to improve the results of the game / tournament).
9.5. Provide third parties (including family members) with the ability to access any games on the site / tournaments using a user account.
9.6. Use games / tournaments on the site in any way that interferes or may interfere with the normal operation of games / tournaments.
9.7. Use bots (special programs that perform any actions through the same interface as a regular user, automatically and / or according to a predetermined schedule), cheats (codes that can be entered into the program to change the course of action and get additional advantages in the game / tournament), as well as any other computer programs and technical means that interfere with the proper functioning of games / tournaments or aimed at obtaining additional advantages in the game / tournament that were not provided for by the rules, logic or technical capabilities of the game / tournament.
9.8. Use imperfections in the operation of the game / tournament (including additional advantages in the game / tournament that were not provided for by the rules, logic or technical capabilities of the game / tournament ).
9.9. 1Introduce yourself as a representative or proxy of the Provider.
9.10. Use multiple accounts managed by one user at the same time to use any of the games / tournaments .
9.11. Distribute copies of the Game for commercial or non-commercial purposes, for example, by distributing physical media of the Game or by posting it on the Internet for access and / or download to certain individuals or the general public.
9.12. Translate the Game into other languages without the consent of the Provider.
9.13. Distribute audiovisual elements, images and other intellectual property that are elements of the game / tournament and components of the game / tournament in full, both for commercial and non-commercial purposes (unless the Provider’s prior permission has been obtained).
9.14. Distribute elements of the game / tournament, both for commercial and non-commercial purposes.
9.15. To liquidate or transfer an account in any way, acquire another user account, including through an exchange or as a gift.
9.16. Use automated scripts (computer programs that represent a sequence of instructions for work) to collect information or perform other unauthorized interaction with any game of the site / tournament and its elements.
9.17. Use other contact information for bulk email marketing.
9.18. Commit illegal or criminal actions, as well as actions that are directly or indirectly prohibited by these Terms and Conditions.
9.19. Use games / tournaments in ways not provided for in these Terms and Conditions, as well as in ways that go beyond normal gameplay.
9.20. Place intellectual property objects in any game / tournament on the site without obtaining the consent of their respective owners.
9.21. Place advertisements, commercial offers, campaigning and any other information in any game of the site / tournament, except when such placement of information is agreed with the Provider.
9.22. Post or otherwise use in the game / tournament, including during the period of discussion and / or agreement with the Provider of the following information (including by posting links to it): a. Profanity (obscene and offensive words and phrases, including those written with the replacement of characters, which do not change the meaning of the word / expression). b. Personal data of third parties, including any contact information (home addresses, phone numbers, passport data), without their consent. c. Threats of violence or bodily harm. d. Extremist, nationalist and Nazi slogans and statements, as well as individual words and expressions related to extremist, nationalist activities and / or Nazism, as well as their use to demonstrate and propagate Nazi, extremist or other equivalent attributes or symbols in the game. e. Statements that offend or devalue other Users (both associated with specific Users and an unlimited number of users), third parties (including organizations), and also lead to the emergence of interethnic, interreligious, interethnic, racial and other conflicts. f. Threats, appeals and / or instructions about violence and illegal acts or acts prohibited by applicable laws, game rules / tournament rules and / or these Terms and Conditions, including the disclosure of criminal and other illegal activities, including guidelines for illegal actions or actions in the game. g. Materials containing elements of violence, cruelty, racial, interethnic, interethnic or interreligious hatred, as well as links to such materials. h. Malicious programs, as well as links containing or which may contain malware. i. Personal data of third parties. j. Materials containing elements of cruelty, violence and pornography, as well as links to them. k. Links to any web pages other than the game / tournament web pages. Users are prohibited from using links containing malware and links to them, as well as posting prohibited information in accordance with paragraphs A-J and L of Article 9.22. of these Terms. l. Any other information that, in the opinion of the Provider, is unacceptable or undesirable, violates moral and / or ethical norms and / or applicable law, or is considered unacceptable / undesirable by the Provider for other reasons.

10. RIGHTS OF THE PROVIDER:

10.1. Restrict the functionality of the game / tournament in whole or in part at its sole discretion at any time (in particular, stop providing access to a certain game / tournament site (i.g. close the game / tournament), as well as remove the link to any game / tournament from the Site). The Provider is not obliged to notify the User about the limitation of the functionality of the game / tournament and is released from liability for damage caused to the User by limiting the functionality of the game / tournament.
10.2. Unilaterally limit, expand, supplement, modify or otherwise change any game on the site / tournament at any time, including any of its elements and parts, without prior notice to the User.
10.3. Modify the games of the site / tournament, their elements and parts by creating and installing new parts of the software. The purpose of such a modification may be, for example, to improve or change the gameplay or add new functions to a particular game / tournament on the site, which may lead to the removal or suspension of access to certain elements of games / tournaments. The User understands and acknowledges that these actions are an integral part of the process of creating and functioning of the game / tournament, and also agrees to take such actions by the Provider without prior notice to the User.
10.4. Manage the site / tournament, gameplay, technical and other characteristics of the elements of the game / tournament at its sole discretion; suspend or change the course of the gameplay without prior notice to the User.
10.5. At any time, change or delete the information posted by the User within this site and its games / tournaments.
10.6. Restrict or terminate the User’s access to a specific game / tournament in case of violation of these Terms and Conditions, Customer Data Privacy Policy and KYC procedure by the User. Using this right, the Provider is not obliged to provide evidence to the User indicating a violation of these Terms and Conditions, the Consumer Data Privacy Policy and the KYC Procedure.
10.7. Cancel the User Account unilaterally at his sole discretion, including if the user violates any of the clauses of these Terms and Conditions, the Privacy Policy.
10.8. Make comments, warn, notify and inform Users during the gameplay about noncompliance with the requirements of these Terms and Conditions. The user is obliged to follow the instructions of the Provider received during the gameplay.
10.9. Apply to the User the sanctions specified in Section 12 of these Terms and Conditions.
10.10. Notify law enforcement agencies about violations of legislation by the User and transfer all available information about such violations to law enforcement agencies if the User’s actions may be illegal in the opinion of the Provider. The Provider also has the right to provide such information at the request of law enforcement agencies or other competent authorities and third parties entitled to receive such information in accordance with the laws. The User gives his consent to the exercise of any rights specified in clauses 10.1.-10.10 of these Terms and Conditions by the Provider, without reimbursing the User for losses that may be incurred by him as a result of exercising these rights by the Provider.


11. WARRANTY.

11.1. The Provider guarantees that it has the right to enter into these Terms and Conditions and provide the User with the right to use any of the Site Games and participate in any tournament, as well as to use the Services mentioned in Section 14 “Intellectual Property Rights” of these Terms and Conditions. The User guarantees that, in accordance with the legislation of the state of his citizenship, he has the right to use the Games on the site and / or participate in any of the tournaments. The User understands, acknowledges and agrees that regular long-term (continuous) access to a PC, smartphone or any other technical device can lead to various physical disorders of well-being, including visual impairment, scoliosis, various forms of neurosis and other negative effects on the user’s body. The user guarantees that he will use the Games of the Site only for a reasonable period of time, with breaks for rest or other activities aimed at preventing physical health problems.


12. USER’S LIABILITY

12.1. In case of violation of the Game Rules, Tournament Rules or these Terms and Conditions, Consumer Data Privacy Policy and KYC Procedure, the Provider may apply the following sanctions to such User: a. Warn the user about the inadmissibility of the Game Rules, Tournament Rules and / or these Terms and Conditions, Consumer Privacy Policy and violation of KYC procedure. b. To deprive the User of the right to use the game, participate in a tournament, bloc access to his Account, to this site and / or games, tournaments; withdraw funds from the User’s account in the cases specified in clause 6.5.5. – 6.5.7. these Terms and Conditions; c. Impose other liability on the User in accordance with the provisions of section 16 of these Terms and Conditions if the User violates the provisions on combating money laundering.
12.2. The Provider decides on the penalties for the User at its own discretion based on the nature of the violation.
12.3. The Provider is not obliged to warn the User about the deprivation of his right to use the Game.
12.4. The Provider may, but is not obliged to, notify the User of the reason for the application of penalties to him.

13. The Provider is not responsible for:

13.1. The use of any gaming sites, to participate in a tournament, for the use of other services of the site and for the consequences of such use is the User’s responsibility.
13.2. Site games, tournaments, services are provided on an “as is” basis (“as is” and “as available”). The Provider does not provide any guarantees regarding uninterrupted access to the game, tournaments and the uninterrupted operation of the service.
13.3. The Provider is not responsible for any delays in the functioning of games, tournaments and in the field of services caused by external factors (malfunction of the site, force majeure: disasters, wars, terrorism, riots, embargoes, actions of civil or military authorities, fire, floods, accidents, network infrastructures, losses, lack of energy, labor or materials).
13.4. When using or in case of inability to use the Games of the site, participating in tournaments, including the User’s right to use the Limitation of the Game or depriving the User of such right, the Provider is not liable to the User for any damage caused to the User (including, but not limited to, damage to User’s property and his property rights).
13.5. Provider DOES NOT WARRANT THAT: a. any games / tournaments or site services will meet the user’s expectations and / or requirements; b. the quality of any game resources or elements will meet the user’s expectations and / or requirements; c. the games and services will be uninterrupted, up-to-date, virus-free, error-free, or if such defects are found, they will be corrected and / or removed; d. the results obtained using the software and the game database during the game will be error-free and correct; e. the use of games, services and site content, as well as participation in tournaments will be completely safe for the user; f. site games will be available for use around the clock, 7 days a week; The Provider is constantly working to develop games and services. This means that from time to time the Provider makes changes, improving the quality of the game, its features, graphics, technical characteristics. Provider does not guarantee that the above updates and improvements will not change the user’s experience of using games or services and participating in tournaments. The risk of the consequences of the use of games or any other method of obtaining the content of this site lies with the user. The user is responsible for any damage done to his device, installed software and / or operating system, and / or loss of data that was obtained using this site. The Provider is not responsible for the User’s content posted by the Users on the site and its games, tournaments, as well as for any other actions taken by the User in any game, tournament of the Application. The Provider is not responsible for the context of the websites, links provided by the Users. The user follows such links at his own risk and peril. The user confirms and agrees that links to sites or content posted in the game by third parties does not mean that the Provider supports, encourages or recommends these sites or materials. The user clicks on links to third-party sites, installs third-party software and uses third-party content solely at his own risk, including while using the game or participating in a tournament. The Provider is not responsible for: a. Illegal or other actions of Users, other Users and (or) third parties that prevent other Users from using the game / tournament. b. User statements published in games / tournaments. The Provider is not responsible for the User’s behavior in the game / tournament and in the resources of the gaming tournament , including disrespect for other users. c. Loss of access to the account created by the User (loss of login, password, nickname, other information necessary for the User to participate in the game / tournament). d. Lack of user access to the Internet and the quality of services of Internet access Providers. e. Direct or indirect losses by the User or third parties, as well as loss of profit as a result of the use or inability to use the game or other resources to participate in a tournament or the inability to participate in a tournament. Under any circumstances, the Provider’s liability to the User is limited to an amount not exceeding the amount of payments received by the Provider from the User, starting from the moment the circumstances that led to the Provider’s liability arise and until the termination of the circumstance.

14. INTELLECTUAL PROPERTY RIGHTS

14.1. This site, games on the site, tournaments, game resources and game elements contain many different materials and tools, including, but not limited to, technology, software, interfaces, designs, texts, images, videos, sounds and music (hereinafter “Content”). The Content and all intellectual property rights (hereinafter referred to as “Rights”) for the Content belong to the Provider and Third parties.
14.2. As soon as these Terms and Conditions come into force between the User and the Provider, the Provider grants the User a personal, limited, non-exclusive, non-transferable, non-sublicense, revocable license that allows the User to access, view and use the site, site games, participate in tournaments or use other site services.
14.3. The user has no right to download (except in terms of the correct use or operation of the site, games of the site, other site services, proper participation in tournaments), copy, publish, record, distribute, print, reproduce, modify, adapt, transmit, distribute, protect copyright, trademark or make commercial use of any Content (in whole or in part) available on this site or in games, tournaments, unless the User is expressly authorized in writing by the Provider in advance to do so.

15. ANTI-MONEY LAUNDERING STATEMENT

15.1. This law is found in virtually all jurisdictions that have strict rules and regulations on money laundering, which the Provider is required to report the User to federal or local authorities in such jurisdictions if the Provider knows, suspects or has reason to suspect that any of the User’s transactions, among other actions, attracts funds obtained from illegal activities, is intended to hide funds from illegal activities or involves the use of games / tournaments on the site to facilitate criminal activity.
15.2. All transactions must be verified to prevent money laundering. The Provider, regulator and any relevant governing body can monitor or request that all transactions be reviewed to prevent this crime from occurring. The Provider must report any suspicious transactions to the appropriate competent authorities in the jurisdiction in which they are accordingly subject to and in which the Licensee is licensed to operate. If the Provider is notified of any suspicious activity related to any of the games / tournaments on the site, the Provider immediately notifies the relevant institutions. Provider may suspend, block or close a user account and withhold any funds therein if requested to do so in accordance with the applicable prevention of money laundering and financing of terrorism laws and regulations.
15.3. To help prevent money laundering, no funds will be accepted to fund any account on the site, and the User will not withdraw money from his gaming account until the following copies have been received prior to the first withdrawal check:
15.3.1. driver’s license;
15.3.2. or current and valid passport;
15.3.3. or current and valid identification document.
15.4. Users must make at least one site deposit on their gaming account in order to make a withdrawal.
15.5. The Provider has developed and used a sophisticated proprietary technology designed to search and identify users who commit fraud or illegal use of the game / tournament. The user must not break in, gain access or try to penetrate or gain access or otherwise circumvent the Provider’s security measures. If, at the sole discretion of the Provider, the User violates this section, the Provider reserves the right to immediately terminate the User’s access to all games / tournaments / or block the user’s account, and the Provider may inform interested third parties of the User’s violation.
15.6. The User is not allowed to use any software program that, in the opinion of the Provider, is endowed with artificial intelligence (“AI Software”) in connection with the User’s use of the site and its games / tournaments . The Provider constantly checks the use of each of the site’s games / tournaments to detect the use of the AI Software. If the Provider believes that it has been used, the Provider reserves the right to take any action, including immediately blocking the User’s access to all games / tournaments, blocking the User’s Account, and freezing all funds stored on the balance.
15.7. In accordance with the requirements of the anti-money laundering authorities and / or as part of the Provider’s policy regarding the source of funds credited to the deposit, the Provider reserves the right to make inquiries regarding the source of any funds credited to the deposit. The Provider may suspend or terminate any User Account in the event that the response to such request / requests is deemed unsatisfactory and / or contains information that needs to be communicated to any relevant authority.
15.8. Any identity checks that Provider is required to carry out in accordance with applicable anti-money laundering rules and regulations, or other obligations, are clear. To this end, the Provider reserves the right to request such other information as the Provider may require in order to verify the identity of the user and to comply with these Terms and Conditions and any other applicable rules and laws. Please also note that additional checks may be required in connection with certain services, which may cause additional delay in withdrawing funds.
15.9. When making a deposit to an account, the Provider may use the User’s data to verify the User’s identity, in accordance with the requirements of the anti-money laundering rules and regulations and / or other obligations, policies or procedures. In addition, documentation may be required to verify the identity of the user. Funds deposited from debit or credit cards will be credited to the user’s account as soon as possible upon receipt of permission from the user’s bank. It is the responsibility of the User to ensure that the User keeps these funds on the User’s debit or credit card account until the User’s Bank withdraws them.

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